Lawn Love is amazing, it’s incredible, it’s stupendous. It’s the Mow-na Lisa of yard care (we couldn’t resist at least one pun). That’s what you’d expect to read in a Lawn Love review by Lawn Love, right? Not so fast.
Of course we’re high on our own company and think you should be as well. But we didn’t get to be one of the top lawn care providers in the nation by wishing our way there. We got there with hard work, a customer-centric focus and a lot of self-reflection about what we need to do to earn your business.
So consider this review our self-reflection on Lawn Love. Follow along for a few minutes while we assess how Lawn Love works, the services we offer, what customers think of those services, and how we compare to our competitors.
In this review:
- What is Lawn Love?
- How Lawn Love works
- Lawn Love services
- Lawn Love prices
- Lawn Love quality assurances
- Lawn Love user reviews
- Lawn Love vs. competitors
- Lawn Love pros and cons
- FAQ about Lawn Love
- Final thoughts
What is Lawn Love?
When Jeremy Yamaguchi launched Lawn Love in 2014 in San Diego, the idea was to do for lawn care what Uber did for ride-sharing, GrubHub did for meal delivery and InstaCart did for doorstep grocery delivery: make it easier and more accessible.
“The current state of the lawn care industry is crazy,” Yamaguchi told DotCom magazine. “It takes multiple phone calls, hours of back-and-forth, and an in-person visit from a service provider just to get a quote for your lawn service. We are doing it better.
“Lawn Love provides customers with a more modern, streamlined experience, while also helping our partner lawn pros operate more efficiently, leverage technology, and thrive,” he said.
In a nutshell, Lawn Love recruits the most reputable yard care specialists to the platform, then pairs those pros with homeowners in need of weekly, bi-weekly, or monthly services at affordable prices.
And Lawn Love doesn’t just handle lawns. Lawn Love’s roster of professionals includes specialists in tree care, gutter installation and cleaning, leaf removal, and landscaping.
Lawn Love now serves more than 120 metro areas across the U.S.
How Lawn Love Works
Ordering services from Lawn Love is a simple process.
Step 1: On Lawn Love, put your address, name, phone number, and email into the search bar, and click “Get Your Quote.”
Step 2: From a menu of yard care services, choose one or more that you want. You can also type special instructions or specify the work to be done in a box below the menu. Make sure your contact information at the bottom of the page is correct, then click “Get Free Quotes.”
Step 3: Lawn Love quickly pairs you with a professional from your area based on your needs (weekly, bi-weekly, or monthly mowing) and price range.
Step 4: Add your payment information. Lawn Love accepts only debit cards or credit cards..
Lawn Love services
Homeowners require more than just quality lawn mowing. Lawn Love provides many other outdoor services like gardening, leaf removal, and fertilization to help you maintain your backyard oasis year-round.
Here is a rundown of the main services:
| Yard Services | Weed Services |
| Lawn Mowing | Weed Control |
| Edging | Organic Weed Control |
| Aeration | Pre-emergent Weed Services |
| Fertilization | |
| Seeding | Outdoor Services |
| Tree Care | Gutter Cleaning and Installation |
| Tree and Shrub Trimming | Landscaping |
| Green Waste Disposal | Landscape Design |
| Yard Cleanup | |
| Leaf Removal |
Prices
Lawn Love uses local real estate records to calculate the size of your property and then generate a price quote.
It’s difficult to provide an exact price for mowing services because there are so many variables, but a good range for an average quarter-acre yard is $29 to $65. That includes edging and blowing grass clippings off patios and walkways.
First-time Lawn Love customers can sometimes take advantage of a $19 first-time mowing special.
Note that Lawn Love lawn care pros don’t bag clippings. They may if you request it, but you should expect to pay slightly more.
In general, here is what you should expect to pay for certain services (based on the size of your yard, among other factors):
$30 – $50 for bi-weekly mowing and trimming service
$35 – $50 for bi-weekly mowing and periodic fertilization
$80 – $120 for aeration service
$60 – $150 for leaf cleanup
$75 – $150 for gutter cleaning
Lawn Love quality assurances
The three key concerns for customers who want to hire a professional are price, quality, and dependability. Price is important, after all, but it becomes less so if the quality is poor and you can’t depend on the contractor to keep his or her appointments.
Lawn Love has built in a bunch of safeguards to protect the customer and ensure a high level of service.
Rigorous vetting of its contractors: Lawn Love conducts a painstaking assessment of companies before admitting them to its network.
Contractors must be bonded and insured: Contractors often use heavy equipment and can cause damage in the course of their work. Even lawn care professionals have been known to damage objects with their mowers. For these reasons, every contractor should be bonded and insured. We verify that their contractors carry proper coverage in case of a mishap.
Delayed payments to ensure job is done right: Your payment to the contractor is delayed three days after the scheduled service to give you, the customer, time to assess the work.
Customer support 7 days a week: Lawn Love maintains a customer support line seven days a week to address customer concerns and states that it works diligently to resolve complaints.
Satisfaction guarantee: Lawn Love stands behind the work: “If you’re not completely satisfied, we’ll come back and fix it, free of charge,” is our written guarantee, and we mean it.
Lawn Love user reviews
Customer reviews are an effective tool for both assessing their overall satisfaction with a company and gleaning specific details about why. Two of the best platforms for reviews are Trustpilot and REVIEWS.io because both accept reviews only from verified customers and do not permit companies to buy positive reviews to skew their ratings.
- Lawn Love received 4.7 out of 5 stars on Trustpilot (978 total reviews), and 78% of all reviewers awarded the company 5 stars.
- Lawn Love received 4.5 out of 5 stars on REVIEWS.io (495 reviews).
Visit TrustPilot and you’ll see that Lawn Love responds to every review, whether positive or negative. In the case of negative reviews, Lawn Love representatives apologized for the poor experience and invited the customer to contact us directly so we could remedy the problem.
Here is a smattering of reviews selected randomly from those websites, including critical ones:
Lawn Love vs. competitors
Lawn Love offers far more services than competitor GreenPal. Lawn mowing may cost a hair more with Lawn Love, but its pros generally are rated higher than those of the competition. We’re also accredited by the Better Business Bureau, meaning we meet their high standards for responding to customer concerns promptly.
Here’s how we stack up against GreenPal and LawnStarter.
Lawn Love pros and cons
Every company has its strengths and weaknesses. Here’s a look at where Lawn Love stands.
Pros
- Large array of services available: Lawn Love connects customers with experts who perform all manner of yard services, from mowing to leaf removal, landscaping, and more.
- Network of yard care pros is extensive: The company maintains a large roster of local small-business owners in more than 120 metro areas nationwide.
- Website and mobile app are both user-friendly: Obtaining a quote and booking service is a simple process, and quick.
- Yard care professionals are heavily screened: Lawn Love verifies that its contractors are bonded and insured as required by state and local regulations.
- 7-day customer support: Customer service personnel are available daily to respond to complaints, and they scour consumer websites in order to effectively respond to issues.
- Satisfaction guarantee: Lawn Love pledges that a customer doesn’t pay if the company can’t fix their concern to their satisfaction.
- Strong positive reviews from verified customers: Three reputable consumer websites give Lawn Love high marks.
- Offers fertilization and other lawn treatments across the U.S.: Lawn Love is much more than a lawn mowing company.
Cons
- Limited availability in some markets: Lawn Love is not yet available in some areas but is adding dozens of new markets each year.
- No mobile app.
- 3-mow minimum: Lawn Love asks you to commit to at least three mows before you can cancel your service. This is to assure the lowest price from our pros.
FAQ about Lawn Love
No, Lawn Love does not lock customers into a long-term contract.
Lawn Love uses local real estate records to calculate the size of the property and generate a price quote. Fees may be added to the basic service if the customer makes special requests or if the grass is longer than 6 inches.
No, though there may be exceptions. The contractors in the Lawn Love network fill out their schedules with repeat customers, although they may be able to accommodate special requests on occasion.
Yes. Lawn Love permits customers to change their service but requests 48 hours’ notice.
Final thoughts
Objectively, Lawn Love passes all the major tests for ease of use, dependability, customer service, and complaint resolution. The overwhelming majority of consumers who use Lawn Love also give it very high grades for the quality of work.
Yard care is a complex thing. Lawn Love makes lawn care easy.
As with Lawn Love and its competitors, the benefit of paying a pro to care for your yard is you have more time to do those things that matter more — like spending time with your family. And with Lawn Love, you have the confidence that the work will be done right — and if there ever is a problem, it will be fixed fast.
Main Image Credit: Canva Pro with text overlay
