| Key Takeaways: |
|---|
| • LawnStarter serves 3,500+ cities, offering about 30 outdoor services beyond mowing. • Trustpilot and Shopper Approved ratings are strong, although LawnStarter isn’t BBB-accredited. • LawnStarter pricing starts with a $19 first-mow promo, then typically $42–$69 per visit. |
LawnStarter Score: 8.2/10
LawnStarter is a national lawn care services company that’s been operating since 2013. Through LawnStarter, you can book around 30 outdoor services with local, background-checked lawn care providers.
LawnStarter and Lawn Love are sister companies under the same parent. So although we’re not a neutral third party here, we’ve tried to keep this review honest rather than one-sided, including a review of LawnStarter’s strengths as well as areas where it can improve.
What is LawnStarter?

LawnStarter is an on-demand lawn care company founded in Austin, Texas, in 2013 by 3 college friends. CEO Steve Corcoran created LawnStarter as a way to help his friend Chad grow and manage his lawn care business without having to spend hours finding customers or managing accounts.
What does this mean for you? LawnStarter’s app matches homeowners like you with local, background-checked providers for mowing and roughly 30 other outdoor services. Signing up takes about a minute.
LawnStarter and Lawn Love are sister companies under the same parent. Both companies use the same vetting standards and pricing infrastructure but with separate brands and marketing.
How LawnStarter works

To get started, here’s how easy it is to book an outdoor service with LawnStarter:
- Enter your address: LawnStarter uses satellite imaging to measure your property for an instant quote.
- Choose your services: Choose the type of service you want, such as mowing, leaf removal, or aeration, and how often.
- Add payment information: Your card isn’t charged until 3 days after your service, giving you a window to inspect the provider’s work and flag any potential problems before payment.
- Get matched with a local provider: A background-checked provider will provide service for your yard.
- Cancel anytime after your first 3 mows: While LawnStarter requires customers to commit to a minimum of 3 mows, you can cancel after that. There’s no contract.
Services and pricing

LawnStarter’s menu has grown to roughly 30 services beyond mowing, including:
- Aeration
- Fertilization
- Flower bed weeding
- Gutter cleaning
- Leaf removal
- Yard cleanup
- Tree care
Expect LawnStarter’s service pricing to look like this:
- First mow promo: New customers get a $19 first-mow promo.
- Regular pricing: Expect $42–$69 per mow for a standard quarter-acre lot after the first-mow promo.
- Trust-and-safety fee: Each visit includes a $3.99 fee that funds customer support and background screenings for LawnStarter’s providers.
- Long grass fee: Tall grass that is between 9-15 inches high triggers a long grass fee in addition to the base price.
- Cancellation fee: A $15 fee applies if you cancel within 24 hours of a scheduled visit.
LawnStarter reviews: What customers say
Customer reviews for LawnStarter are mixed and vary widely depending on the site. Some rate LawnStarter poorly, while others praise LawnStarter for its ease of use and great service.
| Platform | Rating | Reviews |
| Trustpilot | 4.6/5 | 7,200+ |
| App Store (app) | 4.6/5 | 16,000 |
| Google Play (app) | 4/5 | 6,500+ |
| SmartCustomer | 2.9/5 | 1,700+ |
| BBB customer reviews | 2.2/5 | 300+ |
Trustpilot and the App Store reflect a large base of satisfied, recurring customers. However, the BBB’s review score and its formal complaint record flag LawnStarter for cancellation issues and a lack of customer service responsiveness.
A few LawnStarter reviews from popular review sites:
- Quick and easy way to find someone to do yard work. I have been using it for 2 years now, and my yard looks great without having to think about it. — Jay M — 5-star review on Trustpilot, July 2026.
- LawnStarter is a lawn care service app that can connect you with lawn care providers. They have a good level of customer care to work through items. Good software with a good UI. They do not directly employ or hire the lawn care providers, so service quality may vary depending on the specific provider that you are connected with. Overall the service works out well, providers are responsive, and the app makes it simple to request quotes on various lawn care projects or ongoing service. — Jason Gauthier — 4-star review on Google Play, January 2026.
- Very convenient. They make sure you have someone scheduled and let you know if anything is changing. Quotes seem fair and paying is easy. When I called to talk to customer care when I moved to a new state, they were very polite and answered all my questions. The app is very easy to navigate, and so far I would recommend it to everyone who likes a convenient way to get things around their yard done. — Kayla — 5-star review on Trustpilot, July 2026.
- Had to keep rescheduling me, which was frustrating, but when the yard finally got cut, it looked good. — Hampton J. Watts — 4-star review on Trustpilot, June 2026.
Where LawnStarter delivers

Here are the areas where you can expect great service from LawnStarter:
- A broad service menu: LawnStarter offers about 30 services beyond mowing, which is more than Lawn Love or GreenPal.
- Background-checked providers with a satisfaction guarantee: Vetted providers, a satisfaction guarantee, and customer support to back every job.
- Delayed payment: Your credit card isn’t charged until 3 days after the service is completed, giving you a window to report an issue before paying.
- Widespread coverage: LawnStarter now operates across more than 3,500 cities across the U.S.
Where LawnStarter comes up short
Here are some areas where LawnStarter may fall short:
- Not BBB-accredited: Lawn Love is the only lawn care company among the Big 3 (Lawn Love, LawnStarter, and GreenPal) that has invested in BBB accreditation.
- Low ratings with SmartCustomer: Its low rating for LawnStarter points in the same direction as the BBB numbers, painting a recurring pattern of dissatisfied customers.
- Occasional service delays: Customers report problems with no-shows or providers showing up late.
- Fees beyond the sticker price: In addition to the advertised mowing price, homeowners pay a $3.99 trust-and-safety fee for every visit plus a $15 late cancellation fee for services that are canceled last minute.
LawnStarter vs. Lawn Love vs. GreenPal
Here is a quick comparison chart highlighting the differences between LawnStarter and its competitors, Lawn Love and GreenPal:
| LawnStarter | Lawn Love | GreenPal | |
| Pricing Model | Instant quote | Instant quote | Bidding |
| Services | About 30 | 20+ | 10 |
| BBB Accreditation | No | Yes | No |
| Strongest Coverage | South, especially Texas and Florida | California, Midwest, Northeast | Varies |
| Best For | Widest service menu | BBB-accredited peace of mind | Comparing bids for best price |
Read our Lawn Love review and GreenPal review for the full picture on each lawn care company and how they compare to LawnStarter.
Is LawnStarter right for you?
Now that you know about LawnStarter, its strengths and weaknesses, and how customers review it, is LawnStarter right for you?
LawnStarter is best for: Homeowners in strong-coverage regions (the South, especially Texas and Florida) who want the widest service menu offered by a single company.
LawnStarter is not the best for: Anyone who weighs BBB accreditation heavily when selecting a company, or who wants the lowest complaint rate. Lawn Love is the stronger fit on both counts.
FAQ
Yes. Customer and provider apps are available on both the App Store and Google Play.
Contact LawnStarter’s customer service through the app or over the phone at 866-822-1766.
LawnStarter and Lawn Love are sister companies with nearly identical vetting and guarantees, so it often comes down to your ZIP code and which has stronger local coverage. Lawn Love is the only one with BBB accreditation. Lawn Love also offers snow removal in some northern cities, a service LawnStarter doesn’t provide.
Bottom line
LawnStarter backs up its size and service menu by offering background-checked providers and a satisfaction guarantee, and most customers report a good experience. But the gap between its glowing Trustpilot rating and negative online customer reviews is real and worth weighing before you book.
Get an instant quote from Lawn Love to decide which is the better fit for your yard.
Main Image: A red push lawn mower cutting a lush green lawn. Photo Credit: Mariusz Blach / Adobe Stock, created using Canva Pro

